Refund Policy
Refund & Replacement Policy – KING DAY
At KING DAY, we are committed to providing high-quality products and a seamless shopping experience. We understand that sometimes products may not meet customer expectations. To ensure fairness and maintain high standards, all refund or replacement requests are handled at the sole discretion of KING DAY.
Eligibility for Refund or Replacement
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Requests must be submitted within 3 days (72 hours) of delivery.
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Products must be unused, undamaged, and in their original packaging, including all accessories, manuals, and tags.
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Customers must provide photo or video evidence showing the delivered product’s condition.
Conditions
Refunds or replacements will not be granted for:
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Damage caused by misuse, negligence, or improper handling.
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Normal wear and tear of the product.
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Products that have been altered, modified, or used improperly.
Process for Refund or Replacement
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Contact our customer support team immediately after delivery with your order details and evidence of the issue.
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KING DAY will review the request and determine eligibility for refund or replacement.
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Approved refunds will be processed to the original payment method within 5–7 business days.
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Approved replacements will be shipped based on product availability.
Important Notes
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The company reserves the right to accept or reject any refund or replacement request based on its assessment.
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KING DAY is not responsible for delays caused by courier services or external factors beyond our control.
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This policy applies to all products purchased from KING DAY, whether delivered within Kerala or elsewhere in India.
Contact for Support
For queries regarding refunds or replacements, contact our official customer support channels. Our team is committed to providing a professional, timely resolution.